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LEAD-AUDITOR · Question #350

Drag and Drop Question Select the words that best complete the sentence: Answer:

The correct answer is an observation; conformity. Explanation Context: This is an audit terminology question, almost certainly from ISO 9001 / ISO 19011 (audit principles). The sentence likely reads something like: > "When audit evidence confirms that requirements are fulfilled, the auditor records _____ [1] of _____ [2]." The c

Conducting an ISO/IEC 27001 Audit

Question

Drag and Drop Question Select the words that best complete the sentence:

Answer:

Exhibit

LEAD-AUDITOR question #350 exhibit

Answer Area

Drag items

nonconformityan observationa recommendationcriteriaconformitya finding

Correct arrangement

  • an observation
  • conformity

Explanation

Explanation

Context: This is an audit terminology question, almost certainly from ISO 9001 / ISO 19011 (audit principles). The sentence likely reads something like:

"When audit evidence confirms that requirements are fulfilled, the auditor records _____ [1] of _____ [2]."

The completed sentence: "an observation of conformity"


Placement 1: an observation

In audit terminology, an observation is a documented audit finding - a factual statement supported by evidence. It is the vehicle auditors use to record what they found, whether positive or negative. The word "an" is required because it introduces a singular, countable noun in context.

Why not the others?

  • A finding is the broader category that includes observations, nonconformities, etc. - too general here.
  • A recommendation is a suggestion for improvement, not a record of what was found.

Placement 2: conformity

Conformity means the fulfillment of a requirement (ISO 9000:2015, clause 3.6.11). When evidence shows a process meets the requirement, the auditor records an observation of conformity.

Why not the others?

  • Nonconformity is the opposite - non-fulfillment of a requirement. A common mistake is confusing these two.
  • Criteria are the reference requirements used during the audit, not the outcome.

Common Misconceptions

MistakeWhy it's wrong
Choosing a finding instead of an observationA finding is the umbrella term; an observation is the specific documented record
Choosing nonconformity instead of conformityNonconformity = requirement not met; conformity = requirement is met
Treating a recommendation as a finding typeRecommendations suggest improvement; they aren't observations of factual audit evidence

Key takeaway: an observation = how it's recorded; conformity = what was found.

Topics

#audit observation#conformity#audit findings#audit terminology

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