Which two activities align with the "Check'' stage of the Plan-Do-Check-Act cycle when applied to the process of managing an internal audit program as described in ISO 19011?

Question

Options

• ARetains records of internal audits
• BDefine audit criteria and scope for each internal audit
• CUpdate the internal audit programme
• DEstablish a risk-based internal audit programme
• EConduct internal audits
• FVerify effectiveness of the internal audit programme
• GReview trends in internal audit result

• A
  4% (1)
• B
  13% (3)
• E
  8% (2)
• F
  75% (18)

Explanation

The Check stage of the PDCA cycle involves monitoring and measuring the performance of the process and comparing it with the planned objectives and criteria. In the context of managing an internal audit programme, this stage includes verifying the effectiveness of the internal audit programme by evaluating whether it meets its objectives, scope, and criteria, and whether it is implemented in accordance with ISO 19011 guidelines1. It also includes reviewing the trends in internal audit results by analyzing the data collected from the audits, such as audit findings, nonconformities, corrective actions, opportunities for improvement, and customer feedback.

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