Users are reporting that they cannot log in to the Junos Pulse Secure Access Service. In the user access log on the Junos Pulse Secure Access Service, you discover a series of messages shown in the…

Users are reporting that they cannot log in to the Junos Pulse Secure Access Service. In the user access log on the Junos Pulse Secure Access Service, you discover a series of messages shown in the exhibit. What is the cause of the problem? The Junos Pulse Secure Access Service cannot reach the LDAP authentication server. Info AUT23457 2012-07-16 18:20:06 - ive - [192.168.252.1] jsmith(Users)[] - Login failed using auth server Corp (LDAP Server). Reason: Failed Info AUT24327 2012-07-16 18:20:06 - ive - [192.168.252.1] jsmith(Users)[] - Primary authentication failed for jsmith/Corp from 192.168.252.1 Minor AUT23391 2012-07-16 18:20:06 - ive - [192.168.252.1] jsmith(Users)[] - Could not connect to LDAP server 'Corp': Failed binding to admin DN: [49] Invalid credentials: ADCorp.acme.com:389 Info AUT23457 2012-07-16 18:20:01 - ive - [192.168.252.1] rbook(Users)[] - Login failed using auth server Corp (LDAP Server). Reason: Failed Info AUT24327 2012-07-16 18:20:01 - ive - [192.168.252.1] rbook(Users)[] - Primary authentication failed for jsmith/Corp from 192.168.252.1 Minor AUT23391 2012-07-16 18:20:01 - ive - [192.168.252.1] rbook(Users)[] - Could not connect to LDAP server 'Corp': Failed binding to admin DN: [49] Invalid credentials: ADCorp.acme.com:389