CompTIA
JK0-802 · Question #989
A user cannot connect to their home wireless network. Which of the following should a technician do FIRST?
The correct answer is A. Identify user changes to the computer. See the full explanation below for the reasoning.
Question
A user cannot connect to their home wireless network. Which of the following should a technician do FIRST?
Options
- AIdentify user changes to the computer
- BEstablish a plan of action to resolve the problem
- CEstablish a theory of probable cause
- DVerify full system functionality
How the community answered
(29 responses)- A79% (23)
- B3% (1)
- C10% (3)
- D7% (2)
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