CompTIA
JK0-802 · Question #967
A technician is onsite to troubleshoot a distorted image on a laptop. Which of the following is the BEST way to determine if the LCD screen is the cause of the issue?
The correct answer is D. Connect an external monitor to the laptop. See the full explanation below for the reasoning.
Question
A technician is onsite to troubleshoot a distorted image on a laptop. Which of the following is the BEST way to determine if the LCD screen is the cause of the issue?
Options
- ADisable the onboard video card.
- BAdjust the resolution of the laptop.
- CReinstall video driver in Windows operating system.
- DConnect an external monitor to the laptop.
How the community answered
(25 responses)- A4% (1)
- B8% (2)
- C4% (1)
- D84% (21)
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