A technician sends an email to an employee in the finance office telling them they need to change their password right away. The technician then walks into the employee's office to observe as the…

A technician sends an email to an employee in the finance office telling them they need to change their password right away. The technician then walks into the employee's office to observe as the password is being changed. Later, the employee in the finance office reports that their password was compromised. Which of the following is the MOST likely cause?