CompTIA
JK0-802 · Question #847
A technician, Joe, is running a diagnostic program on a laptop when it shuts down after running for 10 minutes. Which of the following should he do before disassembling the laptop?
The correct answer is A. Use compressed air to blow the dust out of all the fans. See the full explanation below for the reasoning.
Question
A technician, Joe, is running a diagnostic program on a laptop when it shuts down after running for 10 minutes. Which of the following should he do before disassembling the laptop?
Options
- AUse compressed air to blow the dust out of all the fans
- BHard reset the computer and attempt to boot it into the operating system
- CRun CHKDSK on the laptop's hard drive
- DRemove the battery and re-run the diagnostic program
How the community answered
(23 responses)- A74% (17)
- B4% (1)
- C13% (3)
- D9% (2)
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