CompTIA
JK0-802 · Question #836
A technician is tasked with resolving a display issue with a laptop. The technician has determined that the laptop's display needs to be replaced. Which of the following is the NEXT step the…
The correct answer is D. Establish an action plan to resolve the problem. See the full explanation below for the reasoning.
Question
A technician is tasked with resolving a display issue with a laptop. The technician has determined that the laptop's display needs to be replaced. Which of the following is the NEXT step the technician should perform?
Options
- AIdentify the problem that caused the display to fail.
- BEstablish a theory of the probable cause.
- CVerify full system functionality and implement preventive measures.
- DEstablish an action plan to resolve the problem.
How the community answered
(49 responses)- A14% (7)
- B4% (2)
- C6% (3)
- D76% (37)
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