CompTIA
JK0-802 · Question #821
JK0-802 Question #821: Real Exam Question with Answer & Explanation
The correct answer is B. Run the antivirus after rebooting in safe mode.. See the full explanation below for the reasoning.
Question
A technician is trying to remove a resilient computer virus. The virus keeps coming back after rebooting the system because some program or service has locked some of the virus' files and is preventing the AV from cleaning the system. Which of the following is the BEST approach to try and remove the virus while minimizing negative impact to the system?
Options
- AUse REGSRV32 to deregister the virus DLLs.
- BRun the antivirus after rebooting in safe mode.
- CUse the repair disk and follow the prompts.
- DUse the recovery console to disable all windows services.
Community Discussion
No community discussion yet for this question.