nerdexam
CompTIA

JK0-802 · Question #746

A network printer has quit printing from all connected customers. No error messages are displayed on the printer and the network connection is working. Which of the following is the FIRST…

The correct answer is C. Print configuration page. See the full explanation below for the reasoning.

Question

A network printer has quit printing from all connected customers. No error messages are displayed on the printer and the network connection is working. Which of the following is the FIRST troubleshooting step for the technician to try?

Options

  • ACheck port on switch
  • BReboot the printer
  • CPrint configuration page
  • DClear print queue

How the community answered

(49 responses)
  • A
    6% (3)
  • B
    14% (7)
  • C
    78% (38)
  • D
    2% (1)

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Full JK0-802 Practice