A user states that their workstation is showing limited or no connectivity and they are unable to access any network shares. The technician verifies that the workstation is configured correctly…

A user states that their workstation is showing limited or no connectivity and they are unable to access any network shares. The technician verifies that the workstation is configured correctly. They also replace the Ethernet cable from the workstation to the wall port. Which of the following tools should the technician use NEXT in order to continue troubleshooting this issue?