CompTIA
JK0-802 · Question #74
Ann, a user, has brought her laptop in for service. She reports that her battery is at 100%, but whenever it is unplugged it immediately shuts down. Which of the following should the technician do?
The correct answer is A. Replace the battery. See the full explanation below for the reasoning.
Question
Ann, a user, has brought her laptop in for service. She reports that her battery is at 100%, but whenever it is unplugged it immediately shuts down. Which of the following should the technician do?
Options
- AReplace the battery
- BChange power settings to balanced
- CReplace the power adapter
- DEnable APM in the BIOS
How the community answered
(22 responses)- A73% (16)
- B18% (4)
- C5% (1)
- D5% (1)
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