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CompTIA

JK0-802 · Question #718

When a user tries to print, the OS slows down and appears to lock up. Shutting down the Print Spooler Service restores the computer's speed, but leaves the user unable to print. Which of the…

The correct answer is C. Event viewer. See the full explanation below for the reasoning.

Question

When a user tries to print, the OS slows down and appears to lock up. Shutting down the Print Spooler Service restores the computer's speed, but leaves the user unable to print. Which of the following should be used FIRST to troubleshoot this problem?

Options

  • ARebuild print spooler files
  • BHardware diagnostic software
  • CEvent viewer
  • DAntivirus software

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    4% (1)
  • C
    86% (24)
  • D
    7% (2)

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Full JK0-802 Practice