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CompTIA

JK0-802 · Question #715

A technician recently installed a new USB printer for a customer that is running Windows 7. Windows automatically installed the drivers. When the user prints, the printout has a bunch of symbols…

The correct answer is A. Install the vendor specific driver. See the full explanation below for the reasoning.

Question

A technician recently installed a new USB printer for a customer that is running Windows 7. Windows automatically installed the drivers. When the user prints, the printout has a bunch of symbols. Which of the following should the technician do NEXT?

Options

  • AInstall the vendor specific driver
  • BReplace the printer
  • CCheck for Windows Updates
  • DRun antivirus application

How the community answered

(59 responses)
  • A
    71% (42)
  • B
    5% (3)
  • C
    14% (8)
  • D
    10% (6)

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Full JK0-802 Practice