CompTIA
JK0-802 · Question #668
Joe, a technician, has been tasked to verify a new device has been installed and correctly configured on a Windows 7 computer. He has now confirmed the new device is not working properly. Upon…
The correct answer is B. Check any items with yellow exclamation points. See the full explanation below for the reasoning.
Question
Joe, a technician, has been tasked to verify a new device has been installed and correctly configured on a Windows 7 computer. He has now confirmed the new device is not working properly. Upon opening the Device Manager, he sees several icons. Which of the following should Joe do FIRST to help troubleshoot the problem?
Options
- AUpgrade the antivirus signatures and disable system restore
- BCheck any items with yellow exclamation points
- CCheck any items with green checkmarks
- DDisable items with a red X over the icon
How the community answered
(21 responses)- A14% (3)
- B71% (15)
- C5% (1)
- D10% (2)
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