CompTIA
JK0-802 · Question #668
JK0-802 Question #668: Real Exam Question with Answer & Explanation
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Question
Joe, a technician, has been tasked to verify a new device has been installed and correctly configured on a Windows 7 computer. He has now confirmed the new device is not working properly. Upon opening the Device Manager, he sees several icons. Which of the following should Joe do FIRST to help troubleshoot the problem?
Options
- AUpgrade the antivirus signatures and disable system restore
- BCheck any items with yellow exclamation points
- CCheck any items with green checkmarks
- DDisable items with a red X over the icon
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