CompTIA
JK0-802 · Question #574
After a recent memory upgrade, a customer is reporting they have seen no improvement in their system performance. Upon inspection, the technician finds that 6.0 GB are detected but only 3.0 GB of…
The correct answer is C. The customer is using a 32-bit operating system. See the full explanation below for the reasoning.
Question
After a recent memory upgrade, a customer is reporting they have seen no improvement in their system performance. Upon inspection, the technician finds that 6.0 GB are detected but only 3.0 GB of memory are usable. Which of the following is the MOST likely cause?
Options
- AThe remaining memory is a different type and cannot be used.
- BThe remaining memory is defective and needs to be replaced.
- CThe customer is using a 32-bit operating system.
- DThe memory has not been properly configured in BIOS.
How the community answered
(35 responses)- A3% (1)
- B6% (2)
- C77% (27)
- D14% (5)
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