CompTIA
JK0-802 · Question #510
A user reports that their PC will not boot after multiple attempts. Which of the following should be the technician's FIRST response?
The correct answer is B. "Do you see lights on the PC?". See the full explanation below for the reasoning.
Question
A user reports that their PC will not boot after multiple attempts. Which of the following should be the technician's FIRST response?
Options
- A"Are you able to log in?"
- B"Do you see lights on the PC?"
- C"Do you hear a clicking sound?"
- D"Is the PC plugged in?"
How the community answered
(34 responses)- A15% (5)
- B71% (24)
- C9% (3)
- D6% (2)
Community Discussion
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