CompTIA
JK0-802 · Question #504
JK0-802 Question #504: Real Exam Question with Answer & Explanation
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Question
A user states that they see flickering on their external display. The technician asks if anything has changed since they noticed the problem. Next the technician replaces the external display with a new one which corrected the issue. According to the troubleshooting theory, which of the following would the technician do NEXT?
Options
- ARecord the resolution to the problem for future references.
- BDetermine what needs to be replaced to resolve the issue.
- CRecreate the recent changes to the PC.
- DIdentify what exactly the user is having a problem with.
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