CompTIA
JK0-802 · Question #45
A user, Ann, reports that she suspects her workstation has malware. Joe, the technician, confirms malware exists and starts the process of removing the malware. Which of the following is the FIRST…
The correct answer is B. Disable system restore. See the full explanation below for the reasoning.
Question
A user, Ann, reports that she suspects her workstation has malware. Joe, the technician, confirms malware exists and starts the process of removing the malware. Which of the following is the FIRST step he should take in removing the malware?
Options
- ADisable antivirus
- BDisable system restore
- CEnable hard drive encryption
- DFormat the hard drive
How the community answered
(20 responses)- A5% (1)
- B80% (16)
- C5% (1)
- D10% (2)
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