CompTIA
JK0-802 · Question #417
A user tries to connect to the Internet using a dial-up modem and receives a "No dial tone detected" message. Which of the following is the FIRST thing the technician should check to troubleshoot…
The correct answer is B. Check if the cable is connected on the modem's line RJ-11 port. See the full explanation below for the reasoning.
Question
A user tries to connect to the Internet using a dial-up modem and receives a "No dial tone detected" message. Which of the following is the FIRST thing the technician should check to troubleshoot the issue?
Options
- ACheck if the cable is connected on the modem's phone RJ-45 port.
- BCheck if the cable is connected on the modem's line RJ-11 port.
- CCheck if the cable is connected on the modem's line RJ-45 port.
- DCheck if the cable is connected on the modem's phone RJ-11 port.
How the community answered
(24 responses)- A8% (2)
- B75% (18)
- C4% (1)
- D13% (3)
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