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CompTIA

JK0-802 · Question #411

After being infected with a virus, a user's computer does not recognize the user as having local administrator rights to the computer. After troubleshooting the issue, a technician determines the…

The correct answer is B. Factory restore CD. See the full explanation below for the reasoning.

Question

After being infected with a virus, a user's computer does not recognize the user as having local administrator rights to the computer. After troubleshooting the issue, a technician determines the computer needs to be rebuilt and data needs to be restored from the user's backup. Which of the following tools would BEST reset the computer to how it worked when first purchased?

Options

  • ARecovery Console
  • BFactory restore CD
  • CAnti-malware software
  • DSystem Restore

How the community answered

(19 responses)
  • A
    5% (1)
  • B
    74% (14)
  • C
    11% (2)
  • D
    11% (2)

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Full JK0-802 Practice