CompTIA
JK0-802 · Question #409
A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem?…
The correct answer is A. Integrated system video chip is failing and/or near death. C. Incompatible or untested video drivers have been installed. See the full explanation below for the reasoning.
Question
A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem? (Select TWO).
Options
- AIntegrated system video chip is failing and/or near death.
- BVideo drivers were not installed directly from Microsoft update.
- CIncompatible or untested video drivers have been installed.
- DThe BIOS is not set for the proper operation temperature of the video chipset.
- EThe BIOS is underclocking the video card's operating speed.
How the community answered
(38 responses)- A79% (30)
- B11% (4)
- D3% (1)
- E8% (3)
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