CompTIA
JK0-802 · Question #392
A corporate end user reports that random keys on their laptop are sticking. After taking the laptop in for repair a technician discovers that soda has been spilled inside the keyboard, possibly…
The correct answer is C. Replace the keyboard and clean the interior of the laptop if necessary. See the full explanation below for the reasoning.
Question
A corporate end user reports that random keys on their laptop are sticking. After taking the laptop in for repair a technician discovers that soda has been spilled inside the keyboard, possibly reaching other components inside the laptop. Which of the following should the technician do?
Options
- ASpray the sticky spots with compressed air and then scrape them off
- BLet the end user know that they are responsible for replacing the keyboard
- CReplace the keyboard and clean the interior of the laptop if necessary
- DRun the keyboard through a dishwasher cycle and dry thoroughly
How the community answered
(57 responses)- A11% (6)
- B2% (1)
- C82% (47)
- D5% (3)
Community Discussion
No community discussion yet for this question.