CompTIA
JK0-802 · Question #37
A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?
The correct answer is A. Document findings, actions, and outcomes. See the full explanation below for the reasoning.
Question
A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?
Options
- ADocument findings, actions, and outcomes
- BEscalate problem to a senior technician
- CRe-establish new theory of probable cause
- DPerform a full system backup
How the community answered
(24 responses)- A83% (20)
- B4% (1)
- C4% (1)
- D8% (2)
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