CompTIA
JK0-802 · Question #335
A user reports that all print jobs sent to a certain printer that require legal sized paper are not printing. However, standard size paper jobs are printing correctly. A technician checks the paper…
The correct answer is D. The paper size for the tray is incorrect in the printer setup. See the full explanation below for the reasoning.
Question
A user reports that all print jobs sent to a certain printer that require legal sized paper are not printing. However, standard size paper jobs are printing correctly. A technician checks the paper tray and verifies that it is loaded with legal size paper. Which of the following is the MOST likely cause of the problem?
Options
- AThe printer is not designed to print legal sized pages.
- BThe print queue is holding jobs from printing.
- CThe paper weight is too heavy for the printer.
- DThe paper size for the tray is incorrect in the printer setup.
How the community answered
(45 responses)- A4% (2)
- B2% (1)
- C9% (4)
- D84% (38)
Community Discussion
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