CompTIA
JK0-802 · Question #327
A user reports a loud clicking noise coming from their PC, but the PC operates normally. Which of the following actions should the technician perform FIRST when responding to this issue?
The correct answer is A. Attempt to backup data from the hard drive. See the full explanation below for the reasoning.
Question
A user reports a loud clicking noise coming from their PC, but the PC operates normally. Which of the following actions should the technician perform FIRST when responding to this issue?
Options
- AAttempt to backup data from the hard drive
- BShutdown the PC and replace the hard drive
- CFormat the hard drive and reload the OS
- DRun the disk cleanup utility
How the community answered
(48 responses)- A81% (39)
- B4% (2)
- C2% (1)
- D13% (6)
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