CompTIA
JK0-802 · Question #327
JK0-802 Question #327: Real Exam Question with Answer & Explanation
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Question
A user reports a loud clicking noise coming from their PC, but the PC operates normally. Which of the following actions should the technician perform FIRST when responding to this issue?
Options
- AAttempt to backup data from the hard drive
- BShutdown the PC and replace the hard drive
- CFormat the hard drive and reload the OS
- DRun the disk cleanup utility
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