CompTIA
JK0-802 · Question #304
The technician is dispatched to look at a user's laptop. The user reports the system shuts down after 30 minutes of field use. The technician notices the battery is not fully charging. Which of the…
The correct answer is D. Replace the battery. See the full explanation below for the reasoning.
Question
The technician is dispatched to look at a user's laptop. The user reports the system shuts down after 30 minutes of field use. The technician notices the battery is not fully charging. Which of the following should the technician perform to resolve this?
Options
- ARemove the battery and connect it to a commercial battery charger.
- BDischarge the battery using a static mat.
- CChange the power setting on the laptop to use less power.
- DReplace the battery.
How the community answered
(39 responses)- A8% (3)
- B5% (2)
- C3% (1)
- D85% (33)
Community Discussion
No community discussion yet for this question.