CompTIA
JK0-802 · Question #30
A user states that they cannot connect to the network or the Internet. The technician determines the issue is that the computer has a static IP address and needs to use DHCP to work correctly. The…
The correct answer is B. Confirm the computer is back on the network and has Internet connectivity. See the full explanation below for the reasoning.
Question
A user states that they cannot connect to the network or the Internet. The technician determines the issue is that the computer has a static IP address and needs to use DHCP to work correctly. The technician sets the NIC to automatically assign an IP address. Which of the following should the technician perform NEXT?
Options
- AIdentify the type of network card and what Operating System the computer is running
- BConfirm the computer is back on the network and has Internet connectivity
- CThey need to annotate what the static IP address was and inform the employee's manager
- DThey need to determine why the NIC was assigned a static IP address
How the community answered
(58 responses)- A17% (10)
- B72% (42)
- C3% (2)
- D7% (4)
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