CompTIA
JK0-802 · Question #28
JK0-802 Question #28: Real Exam Question with Answer & Explanation
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Question
A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem?
Options
- ARunning a full DEFRAG on the system
- BClearing the AppData temp folder entirely
- CClearing the Windows Update download cache entirely
- DUninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website
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