CompTIA
JK0-802 · Question #244
JK0-802 Question #244: Real Exam Question with Answer & Explanation
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Question
A technician has a client's laptop that is randomly shutting down. Which of the following is the FIRST step of the troubleshooting theory that the technician will perform to resolve the laptop's issue?
Options
- ADocument finding, actions, and outcomes
- BIdentify the problem
- CEstablish a theory
- DEstablish a plan of action to resolve the problem
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