nerdexam
CompTIA

JK0-802 · Question #181

A user reports that the desktop PC shuts down 10 minutes after turning it on in the morning. When the technician moves the PC, it sounds like there are loose parts sliding around in the case. Which…

The correct answer is C. The heat sink retaining clip has broken loose. See the full explanation below for the reasoning.

Question

A user reports that the desktop PC shuts down 10 minutes after turning it on in the morning. When the technician moves the PC, it sounds like there are loose parts sliding around in the case. Which of the following is the MOST likely explanation for the PC shutting down?

Options

  • AThe CMOS battery is bad.
  • BA memory module has become unseated.
  • CThe heat sink retaining clip has broken loose.
  • DThe hard drive cable has become unseated.

How the community answered

(64 responses)
  • A
    9% (6)
  • B
    5% (3)
  • C
    72% (46)
  • D
    14% (9)

Community Discussion

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Full JK0-802 Practice