A client has a computer that is infected with several viruses and spyware. Which of the following should the technician perform FIRST before spyware removal?

The correct answer is B. Disable system restore. See the full explanation below for the reasoning.

Question

Options

ARun Windows Update
BDisable system restore
CRun the chkdsk /r command
DDisable network cards

How the community answered

(58 responses)

A
16% (9)
B
74% (43)
C
3% (2)
D
7% (4)

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