CompTIA
JK0-802 · Question #1006
A user reports that after uninstalling software the computer is displaying 'cannot find a file on startup'. According to the troubleshooting theory, which of the following should the technician do…
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Question
A user reports that after uninstalling software the computer is displaying 'cannot find a file on startup'. According to the troubleshooting theory, which of the following should the technician do NEXT?
Options
- ATake notes that uninstalling the software is most likely the cause.
- BDocument the actions that were taking to resolve the issue.
- CAsk the user if they have made any changes before this error has occurred.
- DVerify that the system is completely operational.
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