A laptop's number lock and scroll lock lights are blinking in a certain sequence and is not booting. Which of the following would a technician do FIRST in this situation?

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Accepted Answer

B. Consult the manufacturer website for diagnostic codes.

Answer

A. Install a replacement memory module.

Answer

C. Attempt to boot into safe mode.

Answer

D. Install a replacement hard drive.

A laptop's number lock and scroll lock lights are blinking in a certain sequence and is not booting. Which of the following would a technician do FIRST in this situation?

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