CompTIA
JK0-802 · Question #1000
JK0-802 Question #1000: Real Exam Question with Answer & Explanation
The correct answer is B. Consult the manufacturer website for diagnostic codes.. See the full explanation below for the reasoning.
Question
A laptop's number lock and scroll lock lights are blinking in a certain sequence and is not booting. Which of the following would a technician do FIRST in this situation?
Options
- AInstall a replacement memory module.
- BConsult the manufacturer website for diagnostic codes.
- CAttempt to boot into safe mode.
- DInstall a replacement hard drive.
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