JK0-801 · Question #877
After setting up a new computer, a user states that the mouse and keyboard will not work. Which of the following is the MOST likely reason?
The correct answer is B. The PS/2 connectors are switched. It is normal to switch the PS/2 connectors in older computers. PS/2 connectors are present side by side at the back of a computer casing. Both are colored to avoid switching but sometimes the keyboard is switched to a mouse PS/2 port and the mouse is connected to keyboard PS/2…
Question
After setting up a new computer, a user states that the mouse and keyboard will not work. Which of the following is the MOST likely reason?
Options
- AThe network cable is disconnected
- BThe PS/2 connectors are switched
- CThe USB connectors are switched
- DThe hard drive is unplugged
How the community answered
(50 responses)- A14% (7)
- B76% (38)
- C6% (3)
- D4% (2)
Explanation
It is normal to switch the PS/2 connectors in older computers. PS/2 connectors are present side by side at the back of a computer casing. Both are colored to avoid switching but sometimes the keyboard is switched to a mouse PS/2 port and the mouse is connected to keyboard PS/2 port. So first check PS/2 connector to see whether the problem lies with PS/2 connectors.
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