CompTIA
JK0-801 · Question #836
A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?
The correct answer is B. Check for a disable switch. See the full explanation below for the reasoning.
Question
A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?
Options
- APlug in USB keyboard
- BCheck for a disable switch
- CContact the laptop manufacturer
- DPlug in a USB mouse
How the community answered
(21 responses)- A10% (2)
- B71% (15)
- C5% (1)
- D14% (3)
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