CompTIA
JK0-801 · Question #815
A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?
The correct answer is C. Test the theory to determine cause. See the full explanation below for the reasoning.
Question
A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?
Options
- AEstablish a plan of action to resolve the problem
- BImplement the solution
- CTest the theory to determine cause
- DVerify full system functionality
How the community answered
(56 responses)- A14% (8)
- B7% (4)
- C73% (41)
- D5% (3)
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