CompTIA
JK0-801 · Question #690
A workgroup of five PCs uses a shared printer. A customer says they cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which…
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Hardware and network troubleshooting
Question
A workgroup of five PCs uses a shared printer. A customer says they cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which of the following would be the MOST likely cause of the issue?
Options
- APrinter PC is off network
- BPrinter is low on toner
- CPrinter needs to be restarted
- DDevice drivers are corrupted
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Topics
#shared printer#network printing#workgroup#connectivity troubleshooting