CompTIA
JK0-801 · Question #690
JK0-801 Question #690: Real Exam Question with Answer & Explanation
The correct answer is A. Printer PC is off network. IT seems that the problem is related to network. The Printer PC is off the network since it cannot print to the printer but can access shares on other PCs on the network.
Question
A workgroup of five PCs uses a shared printer. A customer says they cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which of the following would be the MOST likely cause of the issue?
Options
- APrinter PC is off network
- BPrinter is low on toner
- CPrinter needs to be restarted
- DDevice drivers are corrupted
Explanation
IT seems that the problem is related to network. The Printer PC is off the network since it cannot print to the printer but can access shares on other PCs on the network.
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