CompTIA
JK0-801 · Question #476
A printer is having constant paper jams at both input trays. The printer was operating normally this morning. Which of the following is the FIRST thing that should be performed to troubleshoot the…
The correct answer is C. Replace the paper with new stock. See the full explanation below for the reasoning.
Question
A printer is having constant paper jams at both input trays. The printer was operating normally this morning. Which of the following is the FIRST thing that should be performed to troubleshoot the problem?
Options
- AClean all of the printer rollers with alcohol.
- BReplace the rollers in the printer.
- CReplace the paper with new stock.
- DRemove and clean the print heads.
How the community answered
(18 responses)- A11% (2)
- B6% (1)
- C83% (15)
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