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CompTIA

JK0-801 · Question #288

A technician is advised that a laptop battery is no longer charging. Which of the following is the BEST way to begin diagnostic testing for a battery?

The correct answer is B. Reboot into the BIOS. See the full explanation below for the reasoning.

Question

A technician is advised that a laptop battery is no longer charging. Which of the following is the BEST way to begin diagnostic testing for a battery?

Options

  • AUnplug the power supply from the laptop.
  • BReboot into the BIOS.
  • CTest the battery with a multimeter.
  • DRemove the battery and run on AC power.

How the community answered

(14 responses)
  • A
    7% (1)
  • B
    86% (12)
  • D
    7% (1)

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