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JK0-801 · Question #149

A printer technician is sent to work on a fuser in a laser printer that is not adhering toner properly to the paper. While onsite Joe, an end user, reports that he has been having frequent paper…

The correct answer is A. Install a manufacturer recommended maintenance kit. See the full explanation below for the reasoning.

Question

A printer technician is sent to work on a fuser in a laser printer that is not adhering toner properly to the paper. While onsite Joe, an end user, reports that he has been having frequent paper jams as well. Which of the following would be the BEST course of action to repair the printer?

Options

  • AInstall a manufacturer recommended maintenance kit
  • BInstall the fuser, replace the toner cartridge, and replace the pickup and separation rollers
  • CInstall the fuser and also replace the high voltage power supply
  • DInstall the fuser as the paper jams were probably also caused by the defective fuser

How the community answered

(48 responses)
  • A
    77% (37)
  • B
    13% (6)
  • C
    6% (3)
  • D
    4% (2)

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