CompTIA
JK0-801 · Question #1196
JK0-801 Question #1196: Real Exam Question with Answer & Explanation
The correct answer is D. Recommend that the user print the photos using an inkjet printer E. Suggest that the user lower the size or resolution of the photos. See the full explanation below for the reasoning.
Question
A user calls the help desk to inform the technician that the desktop laser printer has bad memory and needs to be replaced. After some inquiry, the technician discovers that the user is receiving an "insufficient memory" error when trying to print photos. After verifying that print spooling has been enabled, which of the following is the BEST course of action for the technician? (Select TWO).
Options
- AClear all temp files from the printer's spool folder on the user's PC
- BReplace the desktop laser printer due to faulty onboard RAM
- CRemove and reload the laser printer driver from the user's PC
- DRecommend that the user print the photos using an inkjet printer
- ESuggest that the user lower the size or resolution of the photos
Community Discussion
No community discussion yet for this question.