CompTIA
JK0-801 · Question #1167
A user's iPhone will not power on. Which of the following should the technician do FIRST to isolate the problem?
The correct answer is A. Plug the phone into a known good charger. See the full explanation below for the reasoning.
Question
A user's iPhone will not power on. Which of the following should the technician do FIRST to isolate the problem?
Options
- APlug the phone into a known good charger
- BRemove and reseat the battery
- CReplace the screen glass assembly
- DReplace the battery and charge the phone
How the community answered
(37 responses)- A84% (31)
- B3% (1)
- C3% (1)
- D11% (4)
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