CompTIA
JK0-801 · Question #1119
JK0-801 Question #1119: Real Exam Question with Answer & Explanation
The correct answer is B. Perform a scan of the drive for file fragmentation.. See the full explanation below for the reasoning.
Question
A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps should the technician perform NEXT?
Options
- AInstall the latest drivers from the hardware vendor.
- BPerform a scan of the drive for file fragmentation.
- CRun chkdsk on the workstation's hard drive.
- DReformat the drive and reinstall the OS.
Community Discussion
No community discussion yet for this question.