CompTIA
JK0-801 · Question #1117
JK0-801 Question #1117: Real Exam Question with Answer & Explanation
The correct answer is C. Disconnect the AC and battery power and hold the power button for several seconds.. See the full explanation below for the reasoning.
Question
A technician is notified that a laptop is not booting. It is discovered that there are no system lights, sounds, or display when the power button is pressed. Which of the following should the technician attempt FIRST in the troubleshooting process?
Options
- AConnect an external monitor into the laptop to determine if the LCD has failed.
- BBoot the system from either a boot CD or other removable media type.
- CDisconnect the AC and battery power and hold the power button for several seconds.
- DRemove any hard drives or optical drives, RAM, and any wireless cards or USB devices from the
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