CompTIA
JK0-801 · Question #1097
Ann, a business traveler, calls her company's help desk reporting that she cannot connect to the hotel's Internet. Which of the following is the FIRST troubleshooting step the help desk technician…
The correct answer is A. Verify WiFi is enabled. See the full explanation below for the reasoning.
Question
Ann, a business traveler, calls her company's help desk reporting that she cannot connect to the hotel's Internet. Which of the following is the FIRST troubleshooting step the help desk technician should advise?
Options
- AVerify WiFi is enabled
- BCheck the proxy settings
- CContact the hotel's front desk
- DBoot into Safe Mode
How the community answered
(48 responses)- A83% (40)
- B8% (4)
- C2% (1)
- D6% (3)
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