A customer reports that a printer is constantly jamming, and paper is usually stuck in the paper tray. Which of the following is the MOST likely cause?

The correct answer is C. Pickup rollers. See the full explanation below for the reasoning.

Question

A customer reports that a printer is constantly jamming, and paper is usually stuck in the paper tray. Which of the following is the MOST likely cause?

Options

ATransfer belt
BFuser assembly
CPickup rollers
DDuplex assembly

How the community answered

(19 responses)

A
5% (1)
B
5% (1)
C
79% (15)
D
11% (2)

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