While performing maintenance on a system for a customer, the screen locks and requests a prompt for a password. Which of the following BEST represents the actions the technician should take to get…

The correct answer is B. Find the user and have them enter their password. The best way to get the PC unlocked is to find the user and have him/her enter the password. You don't want to break the password while performing system maintenance because it is

Hardware and network troubleshooting

Question

While performing maintenance on a system for a customer, the screen locks and requests a prompt for a password. Which of the following BEST represents the actions the technician should take to get the PC unlocked?

Options

ALook around the area for hints at what the password might be.
BFind the user and have them enter their password.
CUse third party software to bypass the prompt.
DTry random passwords until it is accepted.

How the community answered

(36 responses)

A
6% (2)
B
72% (26)
C
17% (6)
D
6% (2)

Explanation

The best way to get the PC unlocked is to find the user and have him/her enter the password. You don't want to break the password while performing system maintenance because it is

Topics

#screen lock#technician ethics#password security#professional conduct

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