CompTIA
JK0-801 · Question #1063
While performing maintenance on a system for a customer, the screen locks and requests a prompt for a password. Which of the following BEST represents the actions the technician should take to get…
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Hardware and network troubleshooting
Question
While performing maintenance on a system for a customer, the screen locks and requests a prompt for a password. Which of the following BEST represents the actions the technician should take to get the PC unlocked?
Options
- ALook around the area for hints at what the password might be.
- BFind the user and have them enter their password.
- CUse third party software to bypass the prompt.
- DTry random passwords until it is accepted.
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Topics
#screen lock#technician ethics#password security#professional conduct