CompTIA
JK0-019 · Question #835
After the technician has established a theory of probable cause of a user reported problem, which of the following should the technician do NEXT in the troubleshooting process?
The correct answer is B. Establish a plan of action. See the full explanation below for the reasoning.
Question
After the technician has established a theory of probable cause of a user reported problem, which of the following should the technician do NEXT in the troubleshooting process?
Options
- AImplement the solution to the problem.
- BEstablish a plan of action.
- CIdentify the problem.
- DImplement preventative measures.
How the community answered
(18 responses)- A6% (1)
- B78% (14)
- C6% (1)
- D11% (2)
Community Discussion
No community discussion yet for this question.