CompTIA
JK0-019 · Question #698
JK0-019 Question #698: Real Exam Question with Answer & Explanation
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Question
Users are contacting the internal helpdesk, stating that they are having difficulty staying connected to the wireless network. When the technician investigates, it is discovered that the users are having a problem using the wireless network in the company break rooms. Which of the following should the technician do FIRST?
Options
- AInstall a new access point in each break room to provide adequate coverage.
- BRemount the access points to a place on the ceiling closer to the break rooms.
- CUnplug appliances (e.g. microwaves) to see if they are causing interference.
- DChange the encryption on the access points from WPA2 to WEP.
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